919-442-5252

Dear Alan and Matt,

I just wanted to send you a note to thank you for all you have done for our family.   We are not sure what we would have done without you and your team of wonderful caregivers.   You came to us in a time of crisis.  We were not sure where to turn . . . or even what questions to ask.  We were not ready to move Dad to a facility  - --  and he was certainly not ready.   He wanted to stay home.

You assured us that he would be safe and well cared for.  You calmed our fears and made sure that the caregivers who spent time with him were the perfect fit for him and were prepared to meet his needs.  We don’t know how you find such great people - -  they are all amazing!! 

Your visits with us comforted us in ways you will never know.  You spent extra time explaining his disease process and how it would affect his (and our) lives.   We had no idea what was coming and you and your team were there every time there was a change in medicines, appointments, physical therapy, starting Hospice care, adjustments in diet, etc., etc.  

I think the most incredible difference you made was with our Mom.  Even though Dad was the one that primarily needed the assistance and care, you recognized that Mom was suffering as well.  We had spent so much time as a family trying to solve Dad’s problems that we didn’t notice that Mom was slowly losing her life too.  We assumed that she would be the strong and ever present caregiver, filling all the gaps and needs when we were not able to be there.  This was a burden that she accepted and wanted to do - - she loved Dad and, in many ways, thought it was her duty to be there for him.  

You slowly introduced the idea that the care you were providing was as much for her as it was for him.  You talked her into taking some time for herself while the caregiver was there.  You made her feel okay about leaving him and doing errands  . . .or going to lunch with a friend  . ..  or going to her own doctor’s appointments . . . or just taking a nap.   It not only helped her get a little joy back in her life  - -   but it also helped her be more patient and made her a better caregiver and wife for Dad.

We are probably not unlike most families in that we thought our parents would live long healthy lives and pass away in their sleep - -  in their own bed.  Well, we now know that this is not reality at all.  Life throws curves all the time and we weren’t ready.  

We had no idea what Home Care was or that it even existed.  What you and your team have developed is an invaluable service to families and to the community.  It lets people stay in the comfort of their familiar surroundings - - adding a little assistance to make sure the days go smoothly and safely.   We can’t imagine caring for our Dad and Mom in any other way.

Dad has left us now and life is different.  There is a missing piece and a hole in our hearts, but his memories are strong and there is still a presence at home where he loved to be.  Mom is coping but a little lost.  She has continued on the path of trying to get back to her friends and family again that you helped start her on.  But she is also comforted knowing that during Dad’s last few months, he had the attentiveness of your wonderful caregiving team.  It’s truly important that she knows she was able to do her best for him during their final time together.

We don’t know what we would have done without Aegis.  It was the perfect match for our family. Thank you  so much for everything you did for us.  We will never forget it.